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Turmoil at OpenAI: what’s next for the creator of ChatGPT?

The world’s hottest AI company went through three CEOs in under a week and ended up with the same one it had at the start — so what happened, and what’s next?

On November 17th, 2023, OpenAI’s nonprofit board abruptly announced that co-founder and CEO Sam Altman was out. The shake-up came just shy of one year after the launch of ChatGPT, which quickly became one of the fastest-growing apps in history and initiated an industry-wide race to build generative AI.

Over a period of just a few days, the CEO job shuffled between CTO Mira Murati and former Twitch boss Emmett Shear. Meanwhile, hundreds of OpenAI employees said they would leave for jobs at Microsoft, OpenAI’s lead investor, unless the board reinstated Altman. In the end, Altman returned, along with co-founder Greg Brockman and a revamped board of directors.

On March 8th, after an independent investigation into his sudden firing, OpenAI reinstated Altman as a member of the board, along with three other additions.

That same month, OpenAI co-founder Elon Musk filed a lawsuit against OpenAI, claiming that the company’s pursuit of profit has led it to abandon its founding nonprofit mission to develop artificial general intelligence technology (AGI) that will benefit humanity.

All of the news and updates about OpenAI continue below.

  • Sam Altman lowers the bar for AGI

    Photo collage of Sam Altman in front of the OpenAI logo.
    Image: Cath Virginia / The Verge; Getty Images

    Nearly two years ago, OpenAI said that artificial general intelligence, or AGI — the thing the company was created to build — could “elevate humanity” and “give everyone incredible new capabilities.”

    Now, OpenAI CEO Sam Altman is trying to lower expectations.

    Read Article >
  • Inside Elon Musk’s messy breakup with OpenAI

    Elon Musk and Sam Altman overlayed in a collage.
    Image: Cath Virginia / The Verge, Getty Images

    As OpenAI was ironing out a new deal with Microsoft in 2016 — one that would nab the young startup critical compute to build what would become ChatGPT — Sam Altman needed the blessing of his biggest investor, Elon Musk.

    “$60MM of compute for $10MM, and input from us on what they deploy in the cloud,” Altman messaged Musk in September 2016, according to newly revealed emails. Microsoft wanted OpenAI to provide feedback on and promote (in tech circles, “evangelize”) Microsoft AI tools like Azure Batch. Musk hated the idea, saying it made him “feel nauseous.” 

    Read Article >
  • Microsoft prepares for OpenAI’s next model as their relationship strains

    Photo of Satya Nadella standing in front of a sign that reads Microsoft loves OpenAI
    Image: Microsoft

    Microsoft is getting ready to host OpenAI’s next model, just as reports emerge describing unprecedented tension in their complex relationship.

    We just exclusively revealed that Orion, OpenAI’s next model, is set to be released by the end of the year. A source familiar with Microsoft’s AI plans tell me that engineers inside the company have been preparing to host OpenAI’s Orion model in recent weeks.

    Read Article >
  • OpenAI plans to release its next big AI model by December

    Photo collage of Sam Altman in front of the OpenAI logo.
    Image: Cath Virginia / The Verge; Getty Images

    OpenAI plans to launch Orion, its next frontier model, by December, The Verge has learned.

    Unlike the release of OpenAI’s last two models, GPT-4o and o1, Orion won’t initially be released widely through ChatGPT. Instead, OpenAI is planning to grant access first to companies it works closely with in order for them to build their own products and features, according to a source familiar with the plan.

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  • Departing OpenAI leader says no company is ready for AGI

    Vector illustration of the Chat GPT logo.
    Image: The Verge

    Miles Brundage, OpenAI’s senior adviser for the readiness of AGI (aka human-level artificial intelligence), delivered a stark warning as he announced his departure on Wednesday: no one is prepared for artificial general intelligence, including OpenAI itself.

    “Neither OpenAI nor any other frontier lab is ready [for AGI], and the world is also not ready,” wrote Brundage, who spent six years helping to shape the company’s AI safety initiatives. “To be clear, I don’t think this is a controversial statement among OpenAI’s leadership, and notably, that’s a different question from whether the company and the world are on track to be ready at the relevant time.”

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  • Wes Davis

    Oct 20

    Wes Davis

    Former OpenAI CTO Mira Murati’s next move: another AI startup.

    Murati is seeking venture capital funds for a new AI startup with its own proprietary models, Reuters reported Friday.

    Barret Zoph, an OpenAI researcher who left the same day as Murati may join the venture, according to unnamed sources cited by the outlet.


  • OpenAI was a research lab — now it’s just another tech company

    ISRAEL-SCIENCE-TECHNOLOGY-AI
    Photo by Jack Guez / AFP via Getty Images

    Here’s the thing about asking investors for money: they want to see returns.

    OpenAI launched with a famously altruistic mission: to help humanity by developing artificial general intelligence. But along the way, it became one of the best-funded companies in Silicon Valley. Now, the tension between those two facts is coming to a head. 

    Read Article >
  • OpenAI CTO Mira Murati is leaving

    OpenAI CTO Mira Murati speaking during the company’s spring update, with an image of the GPT Store in the background.
    Screenshot: YouTube

    OpenAI CTO Mira Murati is leaving the company.

    “I’m stepping away because I want to create the time and space to do my own exploration,” she wrote in a post on X. “For now, my primary focus is doing everything in my power to ensure a smooth transition, maintaining the momentum we’ve built.”

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  • Jony Ive confirms he’s working on a new device with OpenAI

    An image of a smiling Jony Ive sitting in a bright red chair.
    Photo by Jerod Harris / Getty Images for Vox Media

    Jony Ive has confirmed that he’s working with OpenAI CEO Sam Altman on an AI hardware project. The confirmation came today as part of a profile of Ive in The New York Times, nearly a year after the possibility of a collaboration between Altman and the longtime Apple designer was first reported on.

    There aren’t a lot of details on the project. Ive reportedly met Altman through Brian Chesky, the CEO of Airbnb, and the venture is being funded by Ive and the Emerson Collective, Laurene Powell Jobs’ company. The Times reports it could raise $1 billion in funding by the end of the year but makes no mention of Masayoshi Son, the SoftBank CEO rumored last year to have invested $1 billion in the project.

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  • Wes Davis

    Sep 14

    Wes Davis

    Step four: Profit.

    CEO Sam Altman told employees in a company-wide meeting that OpenAI’s complicated corporate structure as a for-profit endeavor under the umbrella of a non-profit is set to change, “likely sometime next year,” reports Fortune.

    The reconfiguring, which has been rumored before, would reportedly shift the company “away from being controlled by a non-profit.” OpenAI told the outlet that the “non-profit is core to our mission and will continue to exist.”


  • OpenAI searches for an answer to its copyright problems

    Photo illustration of the Copyright symbol at the center of the galaxy.
    You mean it’s all copyright?
    Image: Cath Virginia / The Verge, Getty Images

    The huge leaps in OpenAI’s GPT model probably came from sucking down the entire written web. That includes entire archives of major publishers such as Axel Springer, Condé Nast, and The Associated Press — without their permission. But for some reason, OpenAI has announced deals with many of these conglomerates anyway.

    At first glance, this doesn’t entirely make sense. Why would OpenAI pay for something it already had? And why would publishers, some of whom are lawsuit-style angry about their work being stolen, agree?

    Read Article >
  • Emma Roth

    Aug 29

    Emma Roth

    ChatGPT’s weekly users have doubled in less than a year

    A rendition of OpenAI’s logo, which looks like a stylized whirlpool.
    Illustration: The Verge

    OpenAI says that more than 200 million people use ChatGPT each week, as first reported by Axios. OpenAI spokesperson Taya Christianson confirmed the number to The Verge, which is now double the 100 million weekly active users OpenAI reported last November.

    Additionally, Christianson says that 92 percent of Fortune 500 companies are using OpenAI’s products, while API usage has doubled following the release of the company’s cheaper and smarter model GPT-4o Mini.

    Read Article >
  • Another OpenAI co-founder departs.

    John Schulman is leaving to work on alignment at Anthropic, OpenAI’s chief rival. In a reply post on X, CEO Sam Altman thanked Schulman and said he “laid out a significant fraction of what became OpenAI’s initial strategy.”

    In his new job, Schulman will work closely with Jan Leike, another senior leader who recently left OpenAI for Anthropic due to concerns that safety had taken a backseat to business priorities.


  • Elon Musk is suing OpenAI and Sam Altman again

    Vector illustration of the ChatGPT logo.
    Image: The Verge

    Elon Musk has revived his complaint against OpenAI after dropping a previous lawsuit, again alleging that the ChatGPT maker and two of its founders — Sam Altman and Greg Brockman — breached the company’s founding mission to develop artificial intelligence technology to benefit humanity.

    The new lawsuit filed in federal court in Northern California on Monday says that Altman and Brockman “assiduously manipulated Musk into co-founding their spurious non-profit venture” by promising that OpenAI would be safer and more transparent than profit-driven alternatives. The suit claims that assurances about OpenAI’s nonprofit structure were “the hook for Altman’s long con.”

    Read Article >
  • Microsoft now lists OpenAI as a competitor.

    CNBC spotted the update this week in Microsoft’s risk factors with the SEC. These are managed by lawyers to help shield companies from shareholders lawsuits and generally pretty conservative. Still, the change feels like a sign of how OpenAI and its largest investor are drifting apart.

    Relatedly, I couldn’t help but notice the number of times Microsoft execs mentioned OpenAI during their earnings call this week: zero.


  • Microsoft and Apple ditch OpenAI board seats amid regulatory scrutiny

    Vector collage of the Microsoft logo among arrows and lines going up and down.
    Image: The Verge

    Microsoft has dropped its seat as an observer on the board of OpenAI, less than eight months after securing the non-voting seat. Apple was reportedly planning to join OpenAI’s nonprofit board, but now the Financial Times reports that Apple will no longer join the board.

    OpenAI confirmed that Microsoft has given up its seat in a statement to The Verge, following reports from Axios and the Financial Times that Microsoft’s deputy general counsel Keith Dolliver wrote a letter to OpenAI late on Tuesday.

    Read Article >
  • Apple’s Phil Schiller is reportedly joining OpenAI’s board

    Illustration depicting several Apple logos on a lime green background.
    Illustration by Kristen Radtke / The Verge

    Apple has chosen App Store chief and former marketing head Phil Schiller to represent the company on OpenAI’s nonprofit board, according to a report from Bloomberg. Schiller will reportedly get an observer role, meaning he can attend board meetings but can’t vote or act as a director.

    Joining the board will allow Schiller to learn more about the inner workings of OpenAI as Apple works to build ChatGPT into iOS and macOS later this year. The integration will allow the AI-supercharged Siri to punt more advanced queries to ChatGPT if users grant permission. As previously reported by Bloomberg, no money is currently involved in the partnership, though Apple is expected to get a percentage of ChatGPT subscriptions made through its platforms down the road.

    Read Article >
  • Former head of NSA joins OpenAI board

    A photo of General Paul Nakasone with a microphone in hand.
    Photo: NSA

    OpenAI has appointed Paul M. Nakasone, a retired general of the US Army and a former head of the National Security Agency (NSA), to its board of directors, the company announced on Thursday.

    Nakasone, who was nominated to lead the NSA by former President Donald Trump, directed the agency from 2018 until February of this year. Before Nakasone left the NSA, he wrote an op-ed supporting the renewal of Section 702 of the Foreign Intelligence Surveillance Act, the surveillance program that was ultimately reauthorized by Congress in April.

    Read Article >
  • OpenAI’s business is booming.

    The company is on track to make about $3.4 billion in revenue this year, which is about double what it brought in last year, according to a new report by The Information.

    CEO Sam Altman reportedly told employees that $200 million of that revenue is the cut OpenAI gets from Microsoft selling its models through Azure. That means the vast majority of OpenAI’s revenue is coming from ChatGPT subscriptions and its own developer platform.


  • Emma Roth

    Jun 11

    Emma Roth

    Elon Musk drops lawsuit against OpenAI

    An image of Elon Musk in a tuxedo making an odd face. The background is red with weight scales on it.
    Image: Kristen Radtke / The Verge; Getty Images

    Elon Musk has dropped his lawsuit against OpenAI and its CEO, Sam Altman, accusing the company of a breach of contract and allegedly abandoning its mission of creating AI technology to benefit humanity. As reported earlier by CNBC, the case was dismissed without prejudice, meaning Musk can file it again.

    Musk’s decision to withdraw the lawsuit, filed in a California state court in February (case number CGC24612746), comes just one day before a scheduled hearing where the judge would’ve reviewed OpenAI’s request to dismiss the case. It’s also one day after Musk said he would ban Apple devices at his companies if the company integrates OpenAI’s technology into the iPhone and Mac “at the OS level,” among other bizarre threats.

    Read Article >
  • OpenAI adds two new executives.

    Kevin Weil, a Facebook product veteran, is joining in the newly-created role of chief product officer. Ex-Nextdoor CEO Sarah Friar is also joining as chief financial officer.

    “Sarah and Kevin bring a depth of experience that will enable OpenAI to scale our operations, set a strategy for the next phase of growth, and ensure that our teams have the resources they need to continue to thrive,” CEO Sam Altman says.


  • Former OpenAI board member explains why they fired Sam Altman

    ChatGPT logo in mint green and black colors.
    Illustration: The Verge

    On November 17th, 2023, OpenAI’s board shocked everyone by suddenly ousting co-founder and CEO Sam Altman.

    He had been overseeing one of the fastest-growing app launches in history with ChatGPT, so what happened? Former board member Helen Toner is filling in blank spaces in an interview on The TED AI Show podcast, providing her perspective on the events that caused board members to stop trusting Altman as well as how he eventually returned.

    Read Article >
  • Emma Roth

    May 28

    Emma Roth

    OpenAI has a new safety team — it’s run by Sam Altman

    A rendition of OpenAI’s logo, which looks like a stylized whirlpool.
    Illustration: The Verge

    OpenAI is forming a new safety team, and it’s led by CEO Sam Altman, along with board members Adam D’Angelo and Nicole Seligman. The committee will make recommendations on “critical safety and security decisions for OpenAI projects and operations” — a concern several key AI researchers shared when leaving the company this month.

    For its first task, the new team will “evaluate and further develop OpenAI’s processes and safeguards.” It will then present its findings to OpenAI’s board, which all three of the safety team’s leaders have a seat on. The board will then decide how to implement the safety team’s recommendations.

    Read Article >
  • Wes Davis

    May 18

    Wes Davis

    OpenAI CEO Sam Altman on the company’s employee NDAs.

    Vox reported yesterday, following two high-profile departures, that OpenAI’s exit terms include revoking employees’ vested equity in the company if they ever disparage it or acknowledge the terms exist. OpenAI told the outlet it hadn’t revoked equity before, and wouldn’t in the future.

    Those terms were real and “should never have been,” Altman posted today, adding that he’s “genuinely embarrassed” by them.


  • OpenAI researcher resigns, claiming safety has taken ‘a backseat to shiny products’

    A rendition of OpenAI’s logo, which looks like a stylized whirlpool.
    Illustration: The Verge

    Jan Leike, a key OpenAI researcher who resigned earlier this week following the departure of co-founder Ilya Sutskever, posted on X Friday morning that “safety culture and processes have taken a backseat to shiny products” at the company.

    Leike’s statements came after Wired reported that OpenAI had disbanded the team dedicated to addressing long-term AI risks (called the “Superalignment team”) altogether. Leike had been running the Superalignment team, which formed last July to “solve the core technical challenges” in implementing safety protocols as OpenAI developed AI that can reason like a human.

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